Terms of Service
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- Collection of Your Personal Information
- Use of Your Personal Information
- Disclosure of Your Information
- Tracking Technologies
- Security of Your Information
- California Privacy Rights
- Contact Us
Last updated on February 15, 2023
We may collect information about you in a variety of ways. The information we may collect on the service Includes:
Personally identifiable information, such as your first and last name and email address that you give when you sign up to our service. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the service.
Information our servers automatically collect when you access our service, such as your IP address, browser type and operating system when accessing or using our services.
Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services. We store only very limited, if any, financial information. Otherwise, all financial information is stored by our payment processor.
We may use your supplied information in a variety of ways. The use of your information on the service allows the following:
- Creation and management of your service account;
- Enable you or your organization to use our XL8 services or its demo version;
- Increases the efficiency and operation of XL8 services;
- Monitor and analyze usage and trends to improve your experience with the XL8 services;
- Discuss potential business relationship with you or your organization;
- Offer new services and/or recommendations to you;
- Resolve disputes and troubleshoot problems;
In order to offer the best user experience, our servers are located in data centers across the globe. If you are accessing our service, please be aware that your information may be transferred to, stored, and processed by us in our facilities as well as third parties in many countries with whom we may share your personal information.
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. We will consider and act upon any request in accordance with applicable data protection laws.
You may at any time review or change the information in your account or terminate your account by:
- Logging into your account settings and updating your account
- Contacting us using the contact information provided below
Upon your request to terminate your account, we will deactivate your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Service and/or comply with legal requirements.
We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, customer service and marketing efforts. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
We may share your information with our business partners to offer you certain products, services or promotions.
We may disclose your personal information for any other purpose with your consent.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the service, you have the right to request removal of unwanted data on the service. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not displayed on our service, but please be aware that the data may not be completely or comprehensively removed from our systems.
- XL8 Inc.,
- Attn: Legal
- 690 Saratoga Ave., Ste 100,
- San Jose, CA 95129